Fintech software solutions company Fenergo launches Client Lifecycle Management solution for Natixis

Fintech | Thu 1 Nov | Author – Business & Finance

Fenergo delivers standardised global Know Your Customer policy, single client view, operational efficiencies and optimised client experience for Natixis’ Corporate and Investment Banking business

Fenergo, provider of Client Lifecycle Management (CLM) software solutions for financial institutions, will deploy its flagship platform, Fenergo CLM, across Natixis’ Corporate and Investment Banking division globally. Natixis is the international corporate and investment banking, asset management, insurance and financial services arm of Groupe BPCE, the second-largest banking group in France.

Fenergo CLM delivers a standardised global Know Your Customer (KYC) policy and procedure. The robust, out-of-the-box regulatory framework spans Anti-Money Laundering (AML), KYC and other KYC classifications. Client and counterparty data and documentation are centralised, facilitating global regulatory rules and increasing the transparency of information across the KYC process, creating a single view of the client. This enables available client information to be reused, reducing the need for superfluous client outreaches.

Marc Vincent, Global Head of Corporate & Investment Banking at Natixis, said:

Our strategy is based around serving our clients’ needs, and our internal agility is central in this respect. By enhancing our processes through digital systems such as Fenergo’s CLM platform, we aim to provide the best possible experience, and ultimately the best possible financial solutions to our clients.

Marc Murphy, CEO, Fenergo, commented:

With increasing regulatory change and the expectation to deliver an optimum customer experience (cx) we are seeing accelerated demand for CLM amongst financial institutions. Leveraging our platform clients like Natixis can enhance the end-client experience whilst fast-tracking opportunities for revenue.