Solid-state array vendor Pure Storage has opened a new support centre in Dublin in order to provide greater support for customers in the EMEA region.
The facility is Pure Storage’s first major support centre outside of the US, and will provide technical expertise to the region as well as hosting 13 different languages among its staff base.
The company hopes the team, consisting of 18 employees, will grow by 100% by the end of 2016.
Colin Mead, head of WW Support, Pure storage, said: “The opening of the support centre is an important step in our global expansion. It ensures that Pure will continue to provide the best support experience possible for our customers and partners in the region across multiple languages, and will complement the work of our international teams in building our presence in the area. We have hired ahead of the curve to ensure we can support the current anticipated sales growth and overflow from other regions.”
James Petter, VP EMEA, added: “We see the opening of this facility as an opportunity to invest in Dublin. We have purposely hired, and are continuing to hire, local talent to help the local economy and to reinforce Ireland’s position as a European tech hub.”
Martin Shanahan, CEO, IDA Ireland said: “Pure Storage’s presence will strengthen the existing base of cloud and enterprise storage companies in Ireland and complements IDA’s strategy of winning big data investments. Technology companies, like Pure Storage, continue to find Ireland to be an ideal place to locate operations that can service the EMEA markets. I would like to take this opportunity to wish Pure Storage every success with their endeavours, and offer the continued support of IDA Ireland.”
Hiring for the facility has commenced and potential applicants can visit the Pure Storage career portal for more information on available positions.