Nameer Kazzaz, CTO, Blueface; Feargal Brady, Co-founder and Director, Blueface; Niamh Bushnell, Founder, TechIreland; Patricia Scanlon, Founder, Soapbox Labs at The Marker Hotel in Dublin for Blueface’s Business Communications (BCT) Insight Report 2018
The Blueface market research report, entitled Business Communications Technology (BCT) Insight Report 2018, shows that remote working is becoming a lot more popular.
According to the report, 78% of business surveyed have remote working policies. This is now possible due to the increase of Voice over IP (VoIP); 35% of business use VoIP while 25% say they do not currently have the capabilities but will be switching to a VoIP system. 60% of start-ups intend to choose VoIP as their next provider.
Older forms of communication are still in use such as faxing (45% of those surveyed are still using this) and invoicing (75% of those surveyed are still using this).
57% of large enterprises (companies with 200+ employees) have endured malicious attacks. or phishing attempts in last 12 months. 38% have endured an attempted hack in the last year.
69% have introduced a Bring Your Own Device (BYOD) policy into the workplace, which allows workers use personal devices to access business materials. 31% still don’t allow this on the bounds of data protection and security.
Among the numerous highlights of the report were the continued reliance on the rise of technology has left a quarter of respondents fearing for their job security; the biggest drain on workers’ time is meetings and voice communication is by far the most popular form of communication (65.5%).
Brian Martin, Senior Vice-President of Blueface in EMEA, who officially announced the survey results at The Marker Hotel, Dublin yesterday morning, said: “This survey demonstrates the rapid changes that are being experienced by Irish businesses. Employees are expecting more flexible work arrangements, customers are demanding more responsiveness from companies and the challenge is now for CEOs to embrace the change required within their organisations to address these needs.”
The full report can be seen here.