Oscar’s Story ‘King of Kilronan Castle’ wins Smartest Social Media/Viral Marketing category at the awards held in Dublin’s Mansion House.
Kilronan Castle – set on the secluded shores of Lough Meelagh in Roscommon – is a member of the Hanly Castle Hotel Group.
Oscar’s Story ‘King of Kilronan Castle’ was one of six nominees shortlisted. The story originated when staff of Kilronan Castle discovered a teddy bear who had lost his way in the hotel and decided to ensure that he experienced exceptional customer service until he was reunited with its owner.
The story attracted nationwide attention when the pictures from his stay went viral, reaching over 850,000 people.
Accepting the award, Clement Gaffney, hotel group director, Hanly Castle Hotel Group said: “Here at Kilronan, we are absolutely thrilled to have won this prestigious award. It is an incredible achievement and I would like to thank our dedicated team of employees who work hard to deliver outstanding customer service on a continuing basis.”
Kilronan Castle is, surrounded by 49 acres of breathtaking Roscommon landscapes. The hotel blends Old-World elegance and ancient scenery with contemporary luxury and a world-class spa to provide a truly exceptional stay.