Fiona McHugh is owner and founder of Rathgar Audiology.
What are your main priorities and goals in your role?
My first job was as a nurse’s aid in St. Anne’s Hospital which I loved. I then went on and trained to be a nurse where I gained invaluable experience in patient care, communication, and teamwork – skills that have been essential throughout my career.
What pushed you to pursue a career in this field?
Patient care is in my blood. My father is a doctor, my mother trained as a nurse, and my sister is also an audiologist. Growing up in a family so dedicated to healthcare, I was naturally drawn to a career where I could make a meaningful difference in people’s lives. Audiology, in particular, captured my interest because hearing health is often overlooked, yet it has such a profound impact on overall well-being. Being able to help people hear more clearly and improve their quality of life is incredibly fulfilling.
What would you regard as your greatest achievement to date?
Establishing my own clinic in Rathgar and expanding my services to include ear wax removal has been a significant milestone. Seeing the positive impact my work has on patients—whether it’s helping them hear more clearly or improving their overall ear health—is incredibly rewarding.
Career-wise, would you do anything differently?
Every step in my career has shaped the committed professional I am today, so I wouldn’t change anything. However, if I had known how fulfilling running my own clinic would be, I might have taken the leap into business ownership sooner!
In one sentence, how would you define success?
Success is making a meaningful difference in people’s lives while continuously growing and evolving in both my personal and professional journey.
What’s the best piece of advice you’ve ever been given?
“Always put the patient first, and success will follow.” Providing excellent care and building trust with patients is the foundation of any great healthcare practice.
How do you motivate yourself and your clinic team?
I stay motivated by focusing on the positive impact we have on our patients’ lives. I also encourage a supportive work environment where everyone in Rathgar Audiology feels valued, appreciated, and motivated to provide the best care possible.
How do you handle adversity?
Challenges are a natural part of running a business, and I approach them with a problem-solving mindset. I believe in staying adaptable and positive, learning from setbacks, and focusing on solutions rather than dwelling on the problem.
How do you relax?
I love going for walks with my two energetic labradors and spending quality time with my husband and children. Being outdoors and surrounded by loved ones helps me recharge and stay balanced, both personally and professionally.
What is your favourite (non-business) book?
A Fine Balance by Rohinton Mistrey.
What are your aspirations for the future of your business?
I want to continue growing my clinic by expanding our range of services and reaching more people in need of expert hearing care.
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