By Business & Finance 
Pictured (L-R): David Lang, sales director, Phone Pulse; Michael Devitt, IT director, William Fry; Barry Dillon, regional sales director, Ireland, Middle East and Nordic regions, ShoreTel
ShoreTel, a provider of IP phone systems and unified communications solutions, and Phone Pulse, the Irish IP telephony specialist, today announced a deal worth €290,000 with Irish legal firm William Fry.
The deal concerns the deployment of ShoreTel’s integrated unified communications solution in William Fry’s new offices in Grand Canal Square, Dublin, which was implemented by Phone Pulse.
The ShoreTel solution will save William Fry upwards of €16,000 each year through its unified communications features including IM, call visibility and mobile app integration. Cost savings will also result from the removal of the legal firm’s old PBX system and introduction of local call rates between the US and Ireland. Other benefits include full integration with other systems in place such as Citrix, increased productivity, remote login, audio conferencing and VoIP over Wi-Fi.
Michael Devitt, IT director, William Fry, said: “ShoreTel far exceeded any other solution we considered. Phone Pulse made it clear it was ideal for our specific needs. ShoreTel is easy to use, which is critical, as our teams need to be focussed on matters of law and our clients, not on our communications system. The ability to communicate in the lifeblood of our business and failure to do so or challenges in doing so would damage our reputation and our clients’ confidence. As a provider, Phone Pulse gave excellent support during what was a very big move for William Fry. They tested the ShoreTel solution in a matter of days and completed the rollout, which included 425 new phones, in just a few weeks.”
Barry Dillon, regional sales director, Ireland, Middle East and Nordic regions, ShoreTel, commented: “ShoreTel has a deep understanding of how legal firms need to work. Lawyers need to have access to the right information wherever they are and however they’re working, so they can respond to client needs. We’re delighted William Fry has selected the ShoreTel solution and that the experience has been so positive.”
David Lang, sales director, Phone Pulse, added: “William Fry is a technology-driven organisation and set out to obtain the most advanced unified communications system in the market. When we presented ShoreTel, the IT department immediately saw the value regarding the ease of management. As ShoreTel’s largest and most successful partner in Ireland, we are committed to continuing mutual growth together.”
