FDI of the Month June 2020: UPMC to build a Global Technology Operations Centre in Kilkenny

Pictured: David Beirne, International Senior Vice President, UPMC

UPMC, an integrated healthcare provider and insurer, will establish a Global Technology Operations Centre in Kilkenny.

In a project supported by the Irish government through IDA Ireland, the new centre will create up to 60 jobs over the next three years for technology workers and support staff. Due to be located in MacDonagh Junction, the jobs created by the new centre will bring the company’s Ireland-based workforce up to 535. Kilkenny was chosen because of its proximity to other key UPMC facilities, including hospitals, cancer centres and an outpatient site in Waterford, Cork, Carlow and Kildare. 

Our multinational business requires a technology platform that allows us to consistently provide the highest quality care at the lowest cost, regardless of location. As we considered locations worldwide that would best meet our needs, Ireland—and its centrally located, multi-cultural workforce—quickly rose to the top.

UPMC International Senior Vice President David Beirne, who also is managing director in Ireland, noted that support from IDA Ireland was one of many advantages that UPMC considered. “This new centre will give us the unique ability to accommodate regulatory, cultural and language requirements across our international sites, including in Ireland, Italy, Kazakhstan and China.”

Ed McCallister, chief information officer of UPMC said, “Our multinational business requires a technology platform that allows us to consistently provide the highest quality care at the lowest cost, regardless of location. As we considered locations worldwide that would best meet our needs, Ireland—and its centrally located, multi-cultural workforce—quickly rose to the top.”

IDA Ireland CEO Martin Shanahan said, “This investment by UPMC demonstrates a huge vote of confidence in Ireland, our strong value proposition and our agile and adaptable business environment that we’ve sustained despite the unprecedented changes imposed as a result of the Covid-19 pandemic. Kilkenny is an ideal choice of location, given the availability of highly skilled creative talent there. The new jobs being created are a welcome boost to the economy of the South East. I wish UPMC every success with this latest expansion.”