“Work hard and be nice to people” – 60 Seconds with Imelda Shine, Managing Director, Intertrust Ireland

60 Seconds With, Business | Tue 10 Sep | Author – Business & Finance
Imelda Shine
Imelda Shine, Managing Director, Intertrust Ireland

What was your first job?

My first job was a summer position, working at a hotel in Germany. In terms of my first career role, I started with Franklin Templeton in San Francisco.

What would you regard as your greatest achievement to date?

On a personal level, my family. From a professional perspective, working with my colleagues to develop the Intertrust Ireland business from one person in 2009, to over one hundred today. We recently announced the launch of our Irish funds business, which represents another significant milestone in our growth.

In three words or fewer, how do you define success?

A difficult question but I would say ‘peace of mind’ which relates to having a broad view of the business, client needs and future developments. Positive growth will ensure peace of mind for me, my team and most importantly, our clients.

What’s the best piece of advice you’ve ever been given?

Over the years, I have been consistently advised to back myself. This has been important to me and something I have tried to impart to those around me. Intertrust Ireland was established in the midst of the economic downturn so believing in our potential and expertise has been very important.

How do you motivate yourself and your team? 

Where possible, I look to empower those around me. If I can delegate responsibility in a supportive manner, it encourages buy-in from the team and ultimately gives them a strong sense of satisfaction.

If you could step into the shoes of one business person for the day, who would it be?

There is no one individual as I genuinely have learned so much from so many. The opportunity to apply my experience in a completely different industry would be fascinating, potentially in the area of consumer goods and retail.

What’s your motto?

Work hard and be nice to people.

How do you relax?

I really enjoy live entertainment across music and theatre which can be very immersive. I like to keep an open mind and appreciate the effort, talent and skill that goes in to such events.

What are your aspirations for the future of your business?

Build on our success and continue to develop the business, our team and offering to clients. We particularly want to build on the recent launch of our new Irish fund administration business and carry that momentum of success across the business as a whole.